It’s said that time heals all wounds. No, it doesn’t, we just learn to live with it. Like the ocean waves it keeps flowing inwards overwhelming the mind with memories; then back to the sea only to come back flowing in again. Like the child who keeps making footprints and drawings on the beach knowing the wave is going to wash it the next moment; perhaps we never get over the loss of losing a parent or a loved one. We just learn to handle our broken pieces and keep rebuilding ourselves in the process of becoming.
Empathy can be facilitated in organization through behaviors, norms, policies and benefits. Leaders can foster empathy in organization by not merely naming it as an important organization value or by conducting training programs around it but by modelling it in their behaviour. Leaders can demonstrate empathy in small actions like practicing empathetic listening when interacting with employees, avoiding interruptions, or effective communication and follow-ups. Doing this, they will not only send a message that they genuinely care about their employees’ professional and personal development but set the tone for other managers.